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Customer Specialist

Rock West Composites is accepting resumes for the position of Customer Specialist

Rock West Composites is seeking bright, articulate, detail-oriented applicants with a desire to help us exceed our customers’ expectations.  This is a critical part of our mission to deliver timely, accurate and professional customer service to all customers.  This vital position requires an action-orientated, flexible problem-solver who will assist customers in expediting orders and correcting post-sale problems.  Associates communicate with customers primarily via phone & email while utilizing software / website to navigate customer accounts, research and review policies and communicate effective solutions in a fun, and fast paced environment.

In addition to communicating with customers via phone and email, there will be an occasional plant visit from customers for either picking up orders placed online or simply to investigate using our products. 

Benefits include Medical, Dental, 401K, Profit Sharing and Bonus.

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Maintenance/Engineering Technician

Rock West Composites is accepting resumes for the position of Maintenance/Engineering Technician. Duties include preventive maintenance and repair of various machinery and equipment. Organize and maintain spare parts storage and work area. Assist in maintaining a 60,000 Sqft facility among other duties.

Benefits include Medical, Dental, 401K, Profit Sharing and Bonus.

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